Working papers

Coaching’s “Good Hour”: Creating Tipping Points (2011)

Manfred Kets de Vries

"Creating tipping points for change"

People who work in the helping professions are familiar with the vicissitudes of incremental change. However, coaches occasionally encounter greater dramas than the small victories of day-to-day coaching exchanges. Most coaches have witnessed special "Aha!" moments, tipping points in clients’ lives that contribute to meaningful life decisions. In this working paper, the author explores the tipping point phenomenon, discussing such concepts as the good hour, the transference cure, regression in the service of the ego, and corrective emotional experience.

INSEAD Working Paper, 2011

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