Kets de Vries Institute

Top Talent Program

This is the most unique learning experience I have had in my career. The opportunity to reflect on my leadership style and the objective feedback from other high level executives is a powerful combination.
— Lisa Forshey, General Manager Commercial Property Finance, ABSA Bank


In business, senior executives often focus on models of rational analysis and pay far too little attention to the quirks and irrational processes of individual human behavior. At the heart of success, however, lies a true understanding of the emotional side of decision making. The Top Talent program aims to improve your understanding of how human behavior (your own and others’) affects organizational functioning. By focusing on conscious and unconscious behavior, as well as rational and irrational action, this program helps you manage irrational and dysfunctional processes in your company. It accompanies you in an exploration of your personal leadership style and addresses ways of dealing with processes that fall outside recommended models.

By understanding your own actions, behavior, feelings, emotions, and drives, you will understand better the same processes in others.